Support
MarkdownHow to get help quickly.
Full guide
Email support@ailoot.ai. To help us respond faster, include:
- Public request or job ID (X-Request-ID)
- Request time and time zone
- Endpoint, model and method
- Error message with secrets and personal data removed
- Problem description and expected result
- the client you use, such as an SDK, Claude Code, or Cline;
Documents
Useful pages
Errors and limitsWhat each code meansReserves and chargesHow billing worksIntegrationsReady-to-use application settingsModelsPrices, formats, and context
Still have questions? Send your Request ID and a description — we'll help you troubleshoot.Contact support