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How to get help quickly.

Full guide

Email support@ailoot.ai. To help us respond faster, include:

  • Public request or job ID (X-Request-ID)
  • Request time and time zone
  • Endpoint, model and method
  • Error message with secrets and personal data removed
  • Problem description and expected result
  • the client you use, such as an SDK, Claude Code, or Cline;
Still have questions? Send your Request ID and a description — we'll help you troubleshoot.Contact support